Privacy Policy

Last updated: June 2025

Yayi Connect ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this policy carefully. By using Yayi Connect, you agree to the terms described here.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and location when you register or contact us.
• Usage Data: Pages visited, features used, time spent, and device information (device type, OS version, unique device identifiers).
• Communications: Messages or inquiries you send us through the app or contact form.
• Voluntary Information: Any content you choose to submit, such as event registrations or feedback.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Yayi Connect app and website.
• Send you updates, news, and event notifications relevant to your interests.
• Respond to your inquiries and provide customer support.
• Monitor and analyse usage to improve user experience.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our app and website (e.g. hosting, analytics), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Safety: To protect the rights, property, or safety of Yayi Connect, our users, or the public.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

5. Security

We implement industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Yayi Connect is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at info@yayiconnect.org.

8. Third-Party Links

Our app and website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of Yayi Connect after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@yayiconnect.org